Services

Your association is unique, and so is our approach.

We promise to thoroughly research your needs and goals and ensure we're transparent about our services and costs before every engagement.  Our SMAARTE Start process reveals the Who, What, Where, When, Why and How to build a foundation that helps your association succeed.  We provide concierge service.  Inquire, email us, or schedule time to talk to discover how we can help.



More focus from the inside out.

Our focus on condominium associations and common interest community governance comes from the trials and tribulations of volunteer service.  We're dedicated to extraordinary execution, robust research and recommendations, and superlative service that's pragmatic and proactive.  All content, no filler.  Precise, well-organized processes deliver more value for our customers.


Data and experience-driven solutions.

Surveys show that homeowner volunteers provide an incredible amount of time, energy and resources, but also feel overwhelmed trying to govern community associations with a litany of legal and operational requirements.  The industry tells us to speak with our attorney, our community manager (CAM), reserve company, etc.  When there's no resolution to the underlying challenges, many volunteer leaders simply move on, frustrated -OR- give up and stay the course mired in errors and omissions.

“Insanity is doing the same thing over and over and expecting different results.”

Many associations struggle to achieve accountable, communicative, proactive engagement from their vendors (including, most notably, from their manager and management company)Are your homeowners, Board and committee members volunteering 5, 10, 15 or 20+ hours every week trying to manage your manager and playing whack-a-mole to solve problems?  Stop the insanity and get SMAARTE!

The SMAARTE Group offers intentional, cost-effective solutions for condominium communities of 50 or more units.  We guarantee to partner with you and know that our relationships will stand the test of time because the foundational concepts have been honed over thousands of hours of volunteer commitment in a community much like your own.

SMAARTER Pricing = Happier Customers

SMAARTE pricing reflects our commitment to delivering outstanding service by applying our experience to meet and exceed your expectations.  We provide concise, transparent deliverables in plain language everyone can easily digest and we guarantee our accountability in writing.

We're pleased to work with your community to create a fixed price solution for most engagements to eliminate the uncertainty of hourly billing.

CONSULTING & PROJECT MANAGEMENT

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>>> VIEW SOLUTION PACKS -OR- PURCHASE CONSULTING SERVICES <<<

Management Page

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>>> VIEW ROLES & RESPONSIBILITIES / GOVERNANCE MATRIX <<<

Governing Documents Restatements

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EDUCATION & TRAINING

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DEDICATED HOMEOWNER ASSISTANCE

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>>> PURCHASE CONSULTING SERVICES <<<

SMAARTE Giving = Stronger Communities

We pledge to donate 5% of our annual net profit to community organizations in the neighborhoods and cities where our clients live and work.


The SMAARTE Guarantee

100% accountability means we guarantee you will always get what you pay for.  

We will happily refund related professional fees if our service fails to match our promise.